If you have not selected a specific pickup point from our list you will need to contact us to arrange a pick up location and time.
Call our local reservation number on +61 7 5655 0716 or via email at bookings@southerncrosstours.com.au
Please also contact us to update your phone number if you obtain a local number after arrival.
Please be ready and waiting at least 10 minutes prior to your nominated pick up time. Please be in the hotel lobby or driveway pick up area of the hotel/residence.
We offer complimentary pick up for all customers from nominated hotels, this may mean a delay of up to 15 minutes due to unforeseeable circumstances. We will endeavour to contact you via your supplied mobile number to advise of extended delays.
Tour duration is approximate and is based on tour time departing from and returning to Aquaduck booking office located at the Corner of Cavill Ave & Ferny Ave, Surfers Paradise QLD 4217. Start time is based on Aquaduck booking office pick up. Alternate pick up locations may be prior to, or after this time.
There is a walking portion on all tours therefore comfortable walking shoes are recommended.
Please check with the tour specific information below for more detailed information.
Our vehicles carry a limited stock of sunscreen and insect repellent. However, we do ask that you also bring your own if you require it.
Our vehicles do not have luggage space therefore large bags, prams etc are not able to come on tour, please leave them at your hotel or residence.
A few key things to bring:
Our tours operate in almost all weather. Should we deem the conditions unsafe or miserable for our guests we may need to cancel and will advise you. Please ignore the weather forecast on your phones for the Gold Coast region etc. Depending on your tour we can travel in up to 4 weather regions. Often we can get coastal rain and this does not affect us when we go inland. A majority of our tours are conducted in Rainforest areas so it can rain from time to time.
*Remember: If it doesn’t rain we don’t have Rainforests and waterfalls*On some Southern Cross Tours we provide light refreshments. If you have any allergies, require Vegan, Gluten free or have other religious requests please advise us by email beforehand so we can cater for you.
For more specific information regarding food and beverage inclusions on your tour, please click below on your tour.
Please note our cancellation policies below.
– Cancellations are permitted 48 hours or more prior to departure and you will receive a full refund.
– Reschedules are permitted 24 hours or more prior to departure.
– No changes are permitted within 24 hours of departure. 100% cancellation charges apply.
If you have booked one of our Southern Cross Combos with another activity included please contact us to book your second activity.
Phone: +61 75655 0716 or via email at: bookings@southerncrosstours.com.au
If you have another query please check our FAQ’s here
For assistance with any of the above, or if you have any other queries please call us on +61 7 5655 0716. Office is attended from 9am to 5pm, 7 days.
Clothing & what to bring
In summer months ( October – February) it can be quite cool in the rainforest therefore we recommend you dress in layers. It also rains a lot – which is what creates our beautiful rainforests!
Apply and bring sunscreen.
You will need a hat and sunglasses.
Please bring a light rain jacket if you have one or even a raincoat / poncho.
We have umbrellas on board for heavy showers.
In winter months (June – August) you will need a good jacket to keep the wind and cold out.
Meals & Refreshments
This tour includes lunch at SkyPoint, where you’ll enjoy your choice of a main meal and drink while taking in spectacular panoramic views of the Gold Coast.
For more information on the locations visited during this tour, click here.
Clothing & what to bring
In summer months ( October – February) it can be quite cool on the mountain therefore we recommend you dress in layers. It also rains a lot – which is what creates our beautiful rainforests!
In winter months (June – August) you will need a good jacket to keep the wind and cold out.
Meals & Refreshments
This tour includes freshly brewed coffee, lunch at a vineyard with your choice of a glass of wine, beer or juice, followed by a spirits tasting.
We recommend you bring a water bottle that can be refilled throughout the day.
For more information on Tamborine National Park.
Clothing & what to bring
In summer months ( October – February) it can be quite cool on the mountain therefore we recommend you dress in layers. It also rains a lot – which is what creates our beautiful rainforests!
In winter months (June – August) you will need a good jacket to keep the wind and cold out.
Meals & Refreshments
This tour includes morning tea – freshly brewed tea & coffee, scones cream & jam.
We recommend you bring a water bottle that can be refilled throughout the day.
For more information on Tamborine National Park.
Clothing & what to bring
In summer months ( October – February) it can be very warm in the Scenic Rim therefore we recommend you dress in layers.
In winter months (June – August) you will need a good jacket to keep the wind and cold out.
Meals & Refreshments
This tour includes light refreshments. We recommend you bring a water bottle that can be refilled throughout the day.
There will be a rest stop at Canungra where you may have the opportunity to buy a coffee.
Lunch is available for purchase at Canungra Valley Vineyard. Please feel free to check the lunch menu in advance – Menu
For more information on Lamington National Park
Clothing & what to bring
In summer months ( October – February) it can be quite cool in the rainforest therefore we recommend you dress in layers. It also rains a lot – which is what creates our beautiful rainforests!
In winter months (June – August) you will need a good jacket to keep the wind and cold out.
Meals & Refreshments
This tour includes light refreshments. We recommend you bring a water bottle that can be refilled throughout the tour.
For more information on Springbrook National Park.
Clothing & what to bring
In summer months ( October – February) it can be quite cool on the mountain at night, therefore we recommend you dress in layers. It also rains a lot – which is what creates our beautiful rainforests!
In winter months (June – August) you will need a good jacket to keep the wind and cold out.
Meals & Refreshments
This tour includes cafe style supper and a hot drink. We recommend you bring a water bottle with you as well.
For more information on Tamborine National Park.